Upon arrival, the front desk staff were unwelcoming and rude. I was told my room wouldn't be ready until 3 PM without any check-in effort. During our stay, there were insufficient pool towels, forcing us to use room towels instead, and the staff's response to my requests felt dismissive.

Had a great time with friends! The indoor pool was fun, and we enjoyed the fitness center too. The staff were super friendly and helpful, making our stay even better. Just a quick tip for future guests, the breakfast can get busy, so try to arrive early.

The shower didn't have great water pressure, which was a bit of a letdown after a long day. It could definitely use some improvement.

For a more enjoyable experience, ask for an upgraded room for better amenities, as some rooms can feel outdated.

Breakfast was good, but staff was unfriendly.

Roomy showerhead height

Family looking for a decent spot

The breakfast was a surprise. had a great variety and the staff kept it stocked well. The room was spacious and the beds were surprisingly comfortable, it felt like heaven after a long day.

It cost a pretty penny, but it was still alright I guess.

The long driveway leading in is a hassle, cutting through a busy mall parking lot. The pool area quickly turns into a steam room—when it's 98 degrees outside, you expect a refreshing dip, but instead, it felt like a sauna, making it hard to breathe. I also noticed an odd smell lingering in the halls, which has improved but isn’t completely gone, leaving me hoping they can tidy that up further.

A Hidden Gem with Exceptional Service!

I had a wonderful stay here! The staff went above and beyond to assist me, especially when they helped locate a lost item. The rooms were pristine and perfectly comfortable. A great tip for future guests, make sure to enjoy their delicious breakfast options—they are worth it!

We had a lovely stay at this hotel with our four babies! The indoor pool was a hit, and the breakfast had good options, especially the strawberry waffles. The spacious room fit our family perfectly, allowing everyone to have their own space.

In my wife’s opinion, it would be great if they added more family-friendly activities in the hotel for the little ones.

The staff are consistently friendly and helpful, contributing to a welcoming atmosphere. Rooms are clean and spacious, equipped with stylish built-in cabinets and a pull-out desk for added convenience. Breakfast offered a variety of delicious options, making it a great start to the day. However, the location could be improved, as it’s somewhat isolated from nearby attractions, and parking is limited at peak times.

The front desk staff were truly the highlight, friendly and helpful at check-in. The location worked great for my travel plans, right off the highway. I appreciated the cleanliness of the room, which felt spacious and well-appointed. Bed was comfortable with plenty of pillows and soft linens. The coffee in the lobby was fresh, which is always a plus. However, the breakfast was lacking. they ran out of waffle mix and the selection wasn't as good as other places I've stayed. The surrounding area felt a bit abandoned, with several shops nearby closed down. It would be nice to see improvements in the breakfast offerings and maybe some attention to revitalizing the area. Overall, a comfortable stay with excellent staff but room for improvement on amenities.

This place suits me perfectly with great amenities like free wi-fi, a fitness centre, and 24-hour reception. The staff once helped me find my lost ring, which I remember fondly. I'm excited to come back for a holiday!

My stay at the Hampton Inn was overall pleasant. The breakfast offered a delightful variety, and the staff remained attentive throughout my visit. I did notice the room cleanliness could improve slightly, but it didn't overshadow my enjoyable experience. A comfortable stay in Elyria!